Shipments and returns
The transport of your package
The parcels are generally dispatched within 48 hours after receipt of your payment. The standard shipping mode is the Colissimo off without signature. If you prefer delivery with signature, an additional cost applies, thank you for contacting us. Whatever the chosen method of shipping, we will provide as soon as possible a link that allows you to track online delivery of your package.
The shipping fee is paid (see specific conditions by product and tariff palliers). We advise you to group your items in one order. We can not group two distinct orders. Your package will be dispatched at your own risk, but special care is taken to protect fragile products. Packages are oversized and protected.
The return of the goods
No returns will be processed without having first received the agreement of return of the goods to our customer service. To request the return of the goods to our customer service, please login to your personal account and then send your request from the goods return form.